Happy customers are known to spend more, and it’s no surprise that a positive customer experience leads to increased spending. When customers interact positively with a brand, they are often willing to spend two to three times more to relive that experience. Customers’ perception of how a company treats them forms their customer experience, influencing […]
Author: richardgomes
Customer Service Outsourcing Is Good for Business – Reasons Explained
Quality support service for is the factor that can help brands to earn a place in customers’ hearts. It is so because customers always talk about those brands in their friend circle that had offered quality resolutions in an hour of need. Even, it is believed that those businesses can take the reins of the […]
The B2B Lead Generation Services Trends – 2023
B2B lead generation services have altered a lot in a short span. Nowadays, prospects can access high-quality data easily, that means the buyers need less support from the sales representatives to come to a decision. Handshakes are becoming obsolete and most B2B decision-makers can now fully remote purchases or can make self-service. A Gartner report […]