QuickBooks is an accounting software that has revolutionized how businesses manage their finances. The software comes with a wide range of features that enable users to create invoices, track expenses, manage payroll, and much more. However, like any other software, QuickBooks is prone to errors, and one of the most common errors is the QuickBooks Error PS036.
QuickBooks Error PS036 is a payroll-related error that occurs when users are trying to update their payroll tax table or trying to open a company file. The error is usually caused by incorrect payroll service key, invalid company file, or outdated payroll tax table. In this article, we will discuss the reason, signs, prior things before troubleshooting, troubleshooting steps, and FAQ related to QuickBooks Error PS036.
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Reasons for QuickBooks Error PS036:
- Incorrect payroll service key.
- Invalid company file.
- Outdated payroll tax table.
- Inactive payroll subscription.
- Network connectivity issues.
- Damaged QuickBooks data file.
Signs of QuickBooks Error PS036:
- QuickBooks crashes or freezes when you try to update the payroll tax table.
- QuickBooks displays an error message that says “PS036: There is a problem verifying your payroll subscription”.
- QuickBooks displays an error message that says “Your payroll subscription is expired or invalid”.
Prior things before troubleshooting QuickBooks Error PS036:
- Verify that your QuickBooks software is up-to-date.
- Verify that your payroll subscription is active and up-to-date.
- Verify that you are using the correct payroll service key.
- Verify that your company file is not damaged.
Related Article: QuickBooks unrecoverable error
Troubleshooting steps for QuickBooks Error PS036:
Step 1: Update QuickBooks software
- Open QuickBooks and go to the Help menu.
- Select Update QuickBooks Desktop.
- Click on the Update Now tab and select Get Updates.
- Wait for the update process to complete and then restart QuickBooks.
Step 2: Verify Payroll Service Key
- Open QuickBooks and go to the Employees menu.
- Select My Payroll Service and then Account/Billing Information.
- Verify that the payroll service key is correct.
Step 3: Verify Company File
- Open QuickBooks and go to the File menu.
- Select Utilities and then Verify Data.
- If any issues are found, follow the on-screen prompts to resolve them.
Step 4: Update Payroll Tax Table
- Open QuickBooks and go to the Employees menu.
- Select Get Payroll Updates.
- Select the Download Entire Update checkbox and then click Update.
- Wait for the update process to complete and then restart QuickBooks.
Step 5: Contact QuickBooks Data Services If the above steps do not resolve the issue, contact QuickBooks Data Services for assistance.
Note and Key Points:
- Make sure that you have a valid and active payroll subscription.
- Ensure that you are using the correct payroll service key.
- Always backup your company file before performing any troubleshooting steps.
- Ensure that your QuickBooks software is up-to-date.
Related Article: QuickBooks Unable to backup company file
FAQ:
Q: What is QuickBooks Error PS036?
A: QuickBooks Error PS036 is a payroll-related error that occurs when users are trying to update their payroll tax table or trying to open a company file.
Q: What causes QuickBooks Error PS036?
A: QuickBooks Error PS036 is usually caused by incorrect payroll service key, invalid company file, or outdated payroll tax table.
Q: How can I troubleshoot QuickBooks Error PS036?
A: You can troubleshoot QuickBooks Error PS036 by updating your QuickBooks software, verifying your payroll service key, verifying your company file, updating your payroll tax table, and contacting QuickBooks Data Services if necessary.
Conclusion:
QuickBooks Error PS036 is a commonissue that can be frustrating for QuickBooks users. However, by following the troubleshooting steps outlined above and ensuring that your payroll subscription is active and up-to-date, you can resolve the issue and get back to managing your finances with ease. Remember to always backup your company file and keep your QuickBooks software up-to-date to prevent any future errors. If you need further assistance, don’t hesitate to contact QuickBooks Data Services at their toll-free helpline number +1-888-704-1357.
