Proven Strategies to Address QuickBooks Error 15215 

Are you getting troubled by QuickBooks error 15215 and looking for reliable solutions to remove the error permanently? If your answer to this question is Yes, then you have come to the right place. This blog will provide a deep insight into the error, along with its causes, symptoms, and troubleshooting methods. Well, this error typically occurs when you try to update the payroll. The error brings a halt to the working process as it stops the update process in the middle. Resolving the update error is quite simple. However, before going deep into the error, let us understand the error.

What Does QuickBooks Error 15215 Mean?

As stated earlier, it is an update error that occurs at the time of installing the latest application update or payroll. Though downloading the updates is an easy process, however, sometimes users might face some difficulties. When the error occurs, the users get the error message stating, “Problem Error 15215: QuickBooks could not verify the digital signature for the update file.” 

When this error occurs, the application will not install the latest updates. You need to resolve the error as soon as the error code 15215 appears on your screen.

How to Identify QuickBooks error code 15215?

It is important to identify the error to resolve it permanently from your system. Just like any other QuickBooks error, this error also shows its early signs to detect it. The various signs/symptoms of QuickBooks 15215 error are:

• An error window appears on your screen with the warning message and error code. 
• The application freezes or stops responding to your commands. 
• You are unable to install the latest updates. 
• The active window crashes all of a sudden.

Why Am I Facing QuickBooks error 15215?

There are plenty of reasons for receiving the QuickBooks error code 15215. Below, we have mentioned the most prominent reasons that trigger this error in your system.

• The installation of QuickBooks is inappropriate. 
• Incorrect configuration of Internet Explorer will result in this error. 
• The QuickBooks application is unable to verify the digital signature.
• There is a conflict between the QuickBooks and third-party antivirus, resulting in blocking the installation of updates.

Quick Solutions to Address QuickBooks Error 15215

There are a handful of solutions that you can implement to fix the error. Below, our experts have explained the various methods thoroughly. In order to overcome the issue, you can implement the following remedies.

Solution 1: Reconfigure the Windows Firewalls

The conflict between the Windows firewall and the QuickBooks will result in this update error. By following the below-mentioned steps, you can simply fix the issue. 

• Foremost, you need to open the control panel of your system. 
• Now, click on the system and securities option and then pick the Windows firewall option. 
• In the Windows firewall, click on the advanced settings option. 
• Now, under the Windows firewall with advanced security, you need to right-click on the inbound rules option.
• Pick the Create new rules option. It will popup a window on your screen. In the window, select the port number from the rule type and click on the Next button.  a. QuickBooks Desktop 2017: 8019, 56727, 55373-55377. b. QuickBooks Desktop 2018: 8019, 56728, 55378-55382. c. QuickBooks Desktop 2019: 8019, XXXXX. d. QuickBooks Desktop 2020: 8019, XXXXX.
• In the protocol and ports screen, make sure the TCP box is checkmarked. 
• Enter the specific ports in the specific local port number and press the enter key. 
• Now, in the action window, select Allow the connection button and press the enter key.
• Create the rule and assign it a name. 
• Lastly, press the finish button. 

Note: Repeat the steps to create the outbound rules.

Solution 2: Change the Internet Explorer Settings 

The wrong internet settings will lead to QuickBooks error 15215. By changing the Internet Explorer settings, you can simply remove the error. The below-mentioned steps will help you in removing the error.

• Firstly, open the Internet Explorer web browser and click on the gear icon available at the top. 
• Pick Internet options from the available options in the drop-down list. 
• In the opened window, click on the advanced tab and look for TLS 1.0, TLS 1.1, and TLS 1.2 under the settings menu. 
• Here, make sure you have checked marked the TLS 1,0 and uncheck the TLS 1.1 and TLS 1.2. 
• Click on the OK button to make the changes. 
•  Close the Internet Explorer settings window and restart your system. 
• Hopefully, it will resolve the 15215 error. 

Solution 3: Log in As an Administrator 

By running the QuickBooks application, an administrator will treat the application as a priority over others. The below-mentioned steps will help you in running the program as an admin. 

• Firstly, right-click on the QuickBooks Desktop icon. 
• Secondly, Pick run as an administrator option from the list of available options. 
• It will automatically run the application as an admin. 

Solution 4: Restart Windows in Selective Mode

There are some applications that are creating hindrances while downloading the updates. By simply running the window in the selective mode, you can fix the problem. The below-cited steps will help you in fixing the 15215 issue in QuickBooks.

• Press the window + R keys together to open the run command in your system. 
• In the opened window, type “msconfig” and tap the enter key. It will open the system configuration utility window. 
• Here in the window, click on the selective startup option. Also, mark the load startup items option checkbox and press the OK button. 
• When asked, restart the system. Now, open the QuickBooks and try to download the latest payroll table. 
• After installing the latest updates, switch the system to the normal mode. 
• Lastly, restart the system. Now, open QuickBooks to check if the issue is resolved or not.

Solution 5: Manually Install Updates 

In case none of the above-mentioned resolutions work for you, try to install the updates manually. Follow the below-mentioned steps to resolve the QuickBooks error code 15215 

• Open QuickBooks and click on the Help menu option. 
• After that, select the update QuickBooks option. 
• Further, click on the update now option available under the update QuickBooks options. 
• Also, put a tick mark on the reset update option. 
• Once all the previous updates are cleared, tap on the get updates option to download the latest updates.
• Restart QuickBooks when the update installation is over.

Conclusion 

This blog post covers the quick resolution to QuickBooks error 15215. Hopefully, you are able to fix the problem with the help of the above-cited solutions. But make sure you implement each and every step very carefully. However, in case you still face any problems with the application, you can immediately call us. Our experts will provide you with the best possible solutions at the earliest.