Are you unable to access or locate your QBW company files in QuickBooks? If yes, then you might be encountering the QuickBooks company file not found error, which can prevent users from running the data file functions. This scenario can occur due to some main factors, like network connectivity problems or damaged drive sectors. If you encounter QuickBooks can’t find your company file error, you can terminate the issue by following the detailed guide below.
If you are unable to perform the troubleshooting steps below and these solutions are too complicated to comprehend, you can reach out to our QB professionals at 1-855-856-0042 to get technical assistance with the missing company file issue.
Common Scenarios and Possible Reasons for the QuickBooks Company File is Missing Error
QuickBooks “the company file you selected cannot be found” error can occur due to the main causes and primary factors mentioned below –
- The QBW company file path might be incorrect or changed, and the file folder might be damaged, unavailable, or moved to another location.
- The hard drive sectors might be damaged, broken, or corrupted, and the drive might have inadequate or insufficient space to store the QBW company files.
- The company file you are trying to access might have an incorrect file name, and the name might be too long and contain special characters or extra spaces.
- Your current QuickBooks Desktop version might be old, outdated, or incompletely installed due to faulty or broken installation files.
- There are network connectivity issues in the system, and the connection might be weak or unstable, or might face frequent outages while running the company files.
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Detailed Methods to Easily Remove the Missing QuickBooks Company File Error
If you are unable to locate the QuickBooks company file, you can perform the troubleshooting steps below to eliminate the error –
Step 1 – Verify the Network Connectivity by Running the CMD Command from the Run Tab
You can tackle the QB company file missing error by verifying the network connection from the run window.
- Open the Run window from the Start menu and run the CMD command, then hit OK to configure the IP address.
- Type ipconfig/all and note down the Server Name, then type Ping and enter the server name to ensure that there is no packet loss in the process.
Step 2 – Modify the QBW File Location from the File Explorer Window to Mend the File Access Issues
Issues while locating the company file can be fixed by changing the QBW file location from the Explorer tab.
- Open the Windows File Explorer and locate the QBW Company File to right-click the file name, then choose the Copy option.
- Paste the file to another folder on the desktop and choose the QuickBooks File menu, then hit the Restore a Company option.
- Select Open and choose the file you recently moved to ensure that the file access problems are successfully dismissed.
Conclusion
If your QuickBooks company file not found, you can perform the detailed steps above to easily remove the issue. If the file access problems persist even after performing these solutions, you can call our QB support experts at 1-855-856-0042 to get direct help with the error.
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